Privacy Policy

PRIVACY POLICY

Effective date: [2020-05-23]

We welcome you and thank you for visiting our website https://acupressure.thinkific.com Our Company ACUCHAT HEALTH SERVICE LTD , (also referred to herein as “ACUCHAT HEALTH SERVICE ”, “We," Us," "Our company," "Our website"] is committed to providing you with an undulating service while also protecting your Personal Information and emphasizing your right to privacy.

Your access and use of the Services is subject to ACUCHAT HEALTH SERVICE LTD’s Terms of Service (the "Terms"). Any capitalized terms used but not defined in this Privacy Policy have the meanings provided in the Terms. When you visit our website, additional privacy terms may apply. This privacy policy explains all that happens with the provisional data that you provide to us or any data that we may have collected from you. If you have any questions, disagreement, concerns or you require more information about any part of the Policy or our practices with regards to your information; please contact our customer’s service at info@acuchat.ca

This privacy policy applies only to personal data and information process by us ACUCHAT HEALTH SERVICE LTD, or on behalf of us by our business affiliate or subsidiaries.

TABLE OF CONTENTS

Information we collect

How we use your information

Third-party sites and hyperlinks

Data security

Data retention

Data disclosure

Your rights

Policy changes

Children user's policy

BY USING THE SITE OR BY CLICKING TO ACCEPT OR AGREE TO ANY OF OUR POLICY (TERMS OF USE, PRIVACY POLICY, AND COOKIES POLICY) YOU ARE CONSENTING AND WILL ABIDE BY THE FOLLOWING POLICY, PLEASE DO READ IT CAREFULLY AND UNDERSTAND EACH PART/ SECTION OF THIS POLICY. IF YOU DISAGREE OR NOT SATISFIED WITH ANY PART/SECTION OF THIS POLICY, YOU MUST NOT CONTINUE WITH ACCESSING THIS WEBSITE.

INFORMATION WE COLLECT

Whenever you access our Service by visiting our Website, contact our support group, or when you receive any communication or notification from us, we extract/collect some personal information about you to enhance our communication, transaction, and translation of our general Service to you. We may require you to supply us your personally identifiable Information to enhance the better experience while using our Services. We may require you to provide us with specific Personal Information. Your provisional Information that we request will be retained by us and used as described in this privacy policy.

However, Personal Information that we collect from you are usually provisions gotten through the registration page when you are trying to sign-up for an account with us.

These are classes of Information we collect include/extract from you and your device;

User-Personal Information: whenever you visit our Site, we may collect your name, email, address, and date of birth. Please be aware that if you login or share any information through any third-party social media sites (e.g., Facebook) we may collect Information made available through such media.

Geolocal Information: Additionally, we may also extract other Information relating your geolocation and travel interests if necessary, to enhance your experience with us.

Device Information: These a some certain information extracted from your device, which may include Information specific to your mobile device (e.g. operating system, model, maker, the advertising identifier, and some other Information); Information about your use of features, functions, or notifications on the device; and signal strength relating to Wi-Fi or Bluetooth functionality, and similar technical data. We can extract this Information even if you are not logged in to the application or you are offline on the Site.

Location Information: We may use the geolocation data transmitted from your mobile device's GPS unit, as well as Information inferred from your mobile number (such as your area code), to determine your location and use it for marketing and analyzing customer information. This Information enables us to periodically determine your location, including your location relative to and within our third-party or merchant locations.

Cookie Information: We use cookies, small files placed on the hard drive of your computer, to save your preferences and track your ads. You might decide not to accept browser cookies by activating the appropriate setting on your browser. Although, if you refuse to accept our cookies, you may be unable to access certain parts of our Website.

Non-Identifying Information: Non-identifying Information is Information such as your operating system, mobile device information, carrier information, time zone, cookie information, geolocation data, referring URL, browser, usage, data transferred, and Internet Service Provider, from your IP address or third-party analytics tools. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party such as your wireless provider, this Information alone cannot usually be used to identify you or directly refers to you in any manner.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at irismanna.com unless otherwise defined in this Privacy Policy. Please make sure that you have read and understood our Terms and Conditions too.

HOW WE USE YOUR INFORMATION

Information you provided on the Site relative to the Service you are accessing from the Website is used in the following ways;

We use your Personal Information to improve how we serve you better and to enhance the betterment of the services we provide.

We use your Information also in the process of delivering your local health and wellness product upon request and other functional operations of the Site.

Also, we use the provisional Information to maintain and improve our promotional communications and coaching engagement between ourselves and you.

Your Information can also be used to protect and investigate any form of fraudulent, ingenuine, unauthorized, and criminal activities that might or have taken place through your account.

To generate administrative reports, communication, technical notice, updates, and security alerts that may be communicated to you.

THIRD PARTIES AND HYPERLINKS

ACUCHAT HEALTH SERVICE LTD on occasion uses third-party advertising technology to serve ads when you visit sites upon which we advertise. As part of this relationship, ACUCHAT HEALTH SERVICE LTD does not share any personally identifiable information about you to any third party. ACUCHAT HEALTH SERVICE LTD uses multiple third-party analytics technologies, to improve the usefulness of the site. ACUCHAT HEALTH SERVICE LTD also uses that information to improve the quality of our service and the site's performance, by providing more relevant content to you during your visits.

DATA SECURITY

While ACUCHAT HEALTH SERVICE LTD think we have strong defenses in place, to keep your data safe, no one can ever guarantee that hackers won’t be able to break into our sites or steal your data while it is stored or flowing from you to us or vice versa. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information.

DATA RETENTION

Retaining your Information for, as long as is necessary to carry out the purposes we collected it for, as set out in this privacy policy (unless the applicable law requires a more extended retention period). We typically keep your Information to enable us to deal with any issues or concerns you may have about the products or services you have received and also to give us the chance to push and defend legal proceedings. In some situations, we can erase your data stored on our server in a shorter timeframe.

If it is that sensibly essential or required to meet legal or administrative requirements, resolve a dispute, avoid misrepresentation and misuse, or uphold our terms and conditions, we will likewise keep holding some of your Information, regardless of whether it is no longer required to provide our services to you.

DATA DISCLOSURE

ACUCHAT HEALTH SERVICE LTD may disclose your Personal Information and other information you provide to the third party, based on reorganization, sale or merger of assets of ACUCHAT HEALTH SERVICE LTD or its division. Any group or a third party we sell our asset to or transfer our ownership will have the right to continue to use the information you provided. We may also share your Personal Information with third parties to market their products or services to you. We contractually require these third parties to keep your information confidential and use it only for the purposes for which we disclose it to them.

YOUR RIGHTS

You have the following right that we will always work to uphold our respect to your public data;

We reserve the sole right to request for deleting, erasing, or otherwise dispose-off of any of your data from the database whenever it is no longer necessary for us to retain such data.

The right to complain about a supervisory data authority or any other regulatory body of public data retention.

The reserve right to request for a copy of your data which is in our possession.

The right to have your data rectified if any of your data held by us is incorrect or incomplete. Please contact our customer service for amendment in the case of misappropriation of data storage.

The right to object us using your public, professional data for particular рurроѕе or рurроѕеѕ.

The right to be informed about our mode of collection and use of your public, personal data.

Users financial information is only stored on the order of the user to process future transactions. You have the right to opt-out of the option to save your financial information anytime.

Our Email listing is done for promotional purpose only, and we do not sell your email to the third party or any of our subsidiaries.

Our user's demographics are stored in third-party software to ensure we give your paramount privacy concern. This Prіvасу policy should tell Yоu еvеrуthіng you nееd to know, but уоu саn always соntасt us to find out more or to ask аnу ԛuеѕtіоnѕ via the "contact us" feature.

You have the right to access Personal Information we hold about you and to ask that your Personal Information be updated, deleted, or corrected. If you would like to exercise this right, please contact us through the contact information below [email protected] .

POLICY CHANGES

ACUCHAT HEALTH SERVICE LTD reserves the right to change, modify, add, or remove portions of this policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this policy without giving you notice through the contact information we have on file for you. Your continued use of ACUCHAT HEALTH SERVICE LTD website or services after this policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the policy, as amended.

CHILDREN USER'S POLICY

Our website is not for use to children, most especially users under the age of 13 years and below. Users below the age of 18 but above 13 years require a parental or legal guardian to understand and agree to the terms of service on the user's behalf before accessing the site. If the legal or parental advice does not conform to any part of the Terms of use or the Privacy policy, do not continue with accessing or the use of our service.

CONTACT US

For more Information about our privacy practices, if you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to contact our Data Protection Officer or visit our Privacy Compliance Officer

Or our head office address at;

4027 114ST NW Edmonton Alberta,

Canada T6J2G7

Or our support mail at [email protected]

You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place of work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.

COOKIES POLICY AND SIMILAR FILES

Our Website make use of cookies, web beacons and similar technology to help you navigate the Services, to allow us to learn how you use the Services, and to improve the Services. Cookies are text files we place in your computer’s browser to store your preferences. Cookies are alphanumeric identifiers files created by your browser at our request and your approval that is stored on your device. Cookies, by themselves, do not reveal any Personal Information unless you choose to provide this information to us by, for example, registering at our Site. However, once you choose to provide Personal Information to the Services, this information may be linked to the data stored in the cookie. If you decide not to permit cookies on your computer, this may affect your ability to use the Services. You may opt out of this, or set your preferences personally – for more information, visit: http://optout.networkadvertising.org/

When the cookie is stored on your computer, we assign you a unique customer code so that whenever you return to access our site, we read the cookie on your device to identify you as one of our customers and help recall orders, customizations or preferences you have selected. The cookie also enables us to remember your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored in the cookie.

You can accept or decline cookies by modifying your browser settings, and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies from working on your browser, some advanced and customized features or offerings will not be available to you, including personalization features. If you have choose reject the use of cookies on your browser, most browsers will explain how to view and disable cookies under the help portion of the toolbar or notify you when you receive a new cookie. Use of third party cookies is subject to the privacy policies and opt-out procedures of these third parties and not our policy and procedures.

You can disable our cookies or all cookies through your browser setting, but please note that disabling cookies may impact some of our website's features and prevent the site from operating correctly.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

OTHER FILES

We also use E-Tags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the Website. The E-Tag will enable us to tailor the Website and recall your preferences and past orders. No Personal Information about you is stored in the E-Tag. Clearing your browser's cache will delete any E-Tags.

If Adobe's Macromedia Flash is installed on your devise, we will also use a file called a “Flash Object” to store a unique identifier code on your computer. Unless rejected or deactivated, the Flash Object provides us with a backup techniques for recognizing you and customizing your experience on our Website if we are unable to identify your cookies. Flash Objects are different and are stored separately from cookies, and not all browsers delete Flash Objects automatically when you delete cookies.

If you receive emails from us, we may use Web Beacons, and similar technologies allow us to track whether you have opened the message and whether you have clicked on links contained in the message.

We make use of third-party ads companies to serve advertisements on our behalf on our website, the ads companies may also use cookie or an action tag (also known as a Web Beacon or a 1 pixel .gif file) to tailor the advertisements you see on this Website and other sites and as well to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their ads. We also provide our ads companies with Personal Information about you to help them serve more relevant advertisement for our and other companies' products. The cookies, action tags, or similar files do not contain any Personal Information.

CONTACT US

Or our head office address at;

4027 114ST NW Edmonton Alberta,

Canada T6J2G7

Or our support mail at [email protected]

DISCLAIMER POLICY AND INDEMIFICATION

Effective date: [2020-05-23]

Welcome to ACUCHAT HEALTH SERVICE LTD our service accessible via our domain located at https://acupressure.thinkific.com Our Terms of Use are a legal agreement between you and ACUCHAT HEALTH SERVICE LTD. (also referred to herein as https://acupressure.thinkific.com ”, "us," "we"," Our Company"," Our websites") and these terms govern your use of our services, our website and other services we own, and we control. This page explains the terms by which you may use our Site and Software provided on or in connection with ACUCHAT HEALTH SERVICE LTD.

BY CHECKING THE "I AGREE" BOX, OR BY CONTINUING TO USE THE SERVICES FOLLOWING OUR EFFECTIVE DATE OF POSTING OF THIS TERMS OF SERVICE ON THE WEBSITE, YOU AGREE TO BE BOUND BY THIS TERMS OF SERVICE, ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY EVALUATED THE FITNESS OF USING THE SERVICES DESCRIBED IN THE TERMS OF SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS EXPRESSLY SET FORTH IN IT AND HEREBY REPRESENT AND WARRANT THAT YOU ARE LAWFULLY ABLE TO ENTER INTO CONTRACTS (FOR EXAMPLE, YOU ARE NOT A MINOR) AND THAT YOU ARE AND WILL REMAIN IN COMPLIANCE WITH THIS TERMS OF SERVICE. IN ADDITION, IF THIS TERMS OF SERVICE IS BEING AGREED TO BY A COMPANY OR OTHER LEGAL ENTITY, THEN THE PERSON AGREEING TO THIS TERMS OF SERVICE ON BEHALF OF THAT COMPANY OR ENTITY HEREBY REPRESENTS AND WARRANTS THAT HE OR SHE IS AUTHORIZED AND LAWFULLY ABLE TO BIND THAT COMPANY OR ENTITY TO THIS TERMS OF SERVICE ON BEHALF OF SUCH ENTITY.

INDEMNIFICATION

You agree to indemnify, defend and hold us harmless our officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

LIMITATION OF LIABILITY
IN NO EVENT WILL WE BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF ACUCHAT HEALTH SERVICE LTDOR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

LEGAL DISCLAIMER

OUR WEBSITE OFFERS HEALTH FITNESS, WELLNESS, AND ACUPUNCTURE CONSULTATION, HERBAL REMEDY. THE SITE IS DESIGNED FOR INFORMATION/EDUCATIONAL PURPOSES ONLY. WE ADVISE YOU NOT TO RELY ON INFORMATION ON ANY PAGE AS A SUBSTITUTE FOR, OR REPLACEMENT TO PROFESSIONAL MEDICAL DIAGNOSIS, INSTRUCTIONS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH STATUS, CONSULT A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL FIRST AND ALWAYS. DO NOT DELAY, DISREGARD OR AVOID OBTAINING MEDICAL/HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL/PHYSICIAN DUE TO INSTRUCTION OR INFORMATON GOTTEN FROM THE SITE. THE USE OF ANY INFORMATION ON THIS SITE IS SOLELY AT OWNER’S DISCRETION. NOTHING AVAILABLE, STATED OR POSTED ON THIS SITE THROUGH ANY SERVICES MEANS ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE. FOR PURPOSES OF THIS AGREEMENT, THE PRACTICE OF MEDICINE/HEALTH COUNSELING BY A PHYSICIAN WHICH INCLUDES, WITHOUT LIMITATION, DIAGNOSIS, PROGNOSIS, PROVIDING HEALTH CARE TREATMENT, PSYCHOLOGY, PSYCHIATRY, PSYCHOTHERAPY OR ANY OTHER MEDICAL INSTRUCTIONS/ADVICE.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE BY ACUCHAT HEALTH SERVICE LTDAND ALL OUR THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE EXTREME PERMISSIBLE EXTENT PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS AND RELATED FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT ANY PART OF THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING THE SERVERS THAT MAKE THAT IS HOSTING US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

MEDICAL DISCLAIMER

Once again ACUCHAT HEALTH SERVICE LTD do not claim to be a Medical Doctor/Practitioner or a Physician, the approach of our service is through rendering a live chat session, consultation and coaching with the Canadian acupuncturists. You agree to take full responsibility for any of the outcome that may emanate from participating with any guiding/coaching during your session on the website.

APPOINTMENT CANCELLATION

Online coaching Sessions may be rescheduled with 24-hour notice of the commencement of the sessions. Cancellations with less than 24-hour notice may forfeit the payment for that session if a replacement cannot be found at the time of subscription.

If you arrive for a session late, it might be shortened to end at the prearranged time and you will be charged for the full session for such coaching session.

CONTACT US

Or our head office address at;

4027 114ST NW Edmonton Alberta,

Canada T6J2G7